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The 3 phases of crisis management, with risk expert David Ropeik
 The first response to big, bad news is likely to be widespread panic — it’s human nature. Yet, says risk communication expert David Ropeik, you can actually strengthen a team’s […]
Beth Comstock: What a GE crisis taught me about accountability
 By 2003, General Electric, now better known as GE, had a reputation problem. Its long-time image as a company at the forefront of a sparkling future had been shaken. After […]
Build resilience like a Navy SEAL. Step 1: Run a S.W.O.T analysis.
Brent Gleeson is a business consultant, author, and former Navy SEAL. In that last role, he’s learned about the importance of resiliency when working through challenges. He’s not just talking […]
Accountability isn’t a buzzword. It’s a life raft when projects fail.
 Executive coach Alisa Cohn, in her Big Think+ video, “Understand Ownership and Accountability: What It Means to Be In Charge When Things Go Wrong,” uses her experience with a company […]
Don’t lose employees to the blame game. Conquer failure together.
Failures are going to happen. That’s just the way things are. Beyond the thing that didn’t quite manage to work out, though, there’s more that can go off the rails, […]
Transparency today creates solid decision-making tomorrow
Business experts recommend transparency as a way to strengthen engagement by keeping employees in touch with the meaning and value of their work, and to help hold decision-makers accountable for […]
What’s happening in your blind spot?
It’s a startling thought, really: “The only person’s face I can’t see in a conversation or a meeting is my own.” That’s a little unnerving. Sheila Heen, founder of Triad […]
Will 2019 be the year of accountability?
 We don’t have to tell you that business is complicated. You know. Maintaining productive employee and client relationships, mastering challenges and opportunities, and navigating the future are things that don’t […]
Project Command and Accountability
Many people, I find, in business,” says Bill McDermott, CEO and author of Winner’s Dream, “tend to delegate things, whether it’s an email or simply the body language like, “You’ve […]
Explaining Your Failures Is Key to Succeeding
Door-to-door brush salesman Norman Hall had a unique way of explaining what his day is like to Dan Pink, author of Drive: The Surprising Truth About What Motivates Us. Hall […]
Let What You Don’t Know Push You Upward
The second reason Sarah Robb O’Hagan — CEO of Flywheel Sports and former president of Gatorade — lost a job in her 20s is that “I was actually not courageous […]
Face-planting your way to success
 Todd Yellin, VP of Product Innovation at Netflix, doesn’t suggest that you should try to fail as much as you can. But he does say failures are an inevitable part […]
Understanding The Effect Of Human Hierarchies
 Neuroscientist Robert Sapolsky admits that when you’re on the bottom of a hierarchy, “it sucks whether you are a baboon or a human.” Sapolsky suggests that as a business leader, […]
It Takes Courage to Go From Very Good to Great
 Eric Weinstein, Managing Director of Thiel Capital, doesn’t see the journey from excellent to extraordinary as being a continuum, exactly. You don’t get better and better and better and then […]
Re-engage Employees with Neuroscience
 Organizational behavior expert Dan Cable says disengagement at work is the product of an evolutionary trait. It’s a trait that has a lot to do with our survival and what […]
How to Get a New Idea Off the Ground
A new idea is delicate. It can be killed by a sneer or a yawn; it can be stabbed to death by a quip and worried to death by a […]

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